Linda Galindo

Linda Galindo

President, Versera Performance Consulting LLC

Since 1995, Linda Galindo has been influencing organizations in diverse industries throughout the U.S. providing keynotes, consulting, seminars, and practical strategies to create accountability at work, interdisciplinary teams, and work environments of mutual respect.

Linda receives top ratings at conferences nation-wide with enthusiastic referrals that make her a highly sought-after keynote provider, consultant and culture change facilitator.

Linda does more than speak and inspire. With humor, expansive analysis, examples from her personal journey as an executive, and a keen understanding of the riveting issues facing business environments today, she brings about measurable change that leads to sustained measurable improvement. Linda’s remarkable insight comes at a time when organizations are under enormous pressure to deliver more for less and when the “new rules” in the global economy demand better teamwork to not only survive, but to thrive.

The work of Versera Performance Consulting, is fresh, original and innovative. When a well-respected organizational development consultant writes “In my 15 years of training and development I’ve never had a speaker deliver such an impact that caused an instant behavior change in myself,” it becomes obvious Linda’s messages are not only effective but trigger real and lasting change.

Accountability is a particularly pertinent topic in organizations today. Linda ensures this fundamental concept is weaved into every presentation in an immediately useful way. CRM Learning selected Linda to collaborate on the best selling educational film ‘Accountability That Works!’ now available worldwide. Her acclaimed seminar on High-Performance Accountability was developed on audio CD for use as a refresher tool. Her book Way to Grow! is available on amazon.com

Linda has received many awards for her speaking and business acumen. In 2002, the National Association of Women Business Owners – Utah Chapter, named her the Woman Business Owner of the Year. She has served on the Executive Board of the United Way, Salt Lake City, as the Chair of Board Development. Additionally, she is a faculty member for the Governance Institute, a leading independent source of governance information and education and serves on the Board of Directors for NASBA’s (National Association of State Boards of Accountancy) Center for the Public Trust.


Kathleen Kelly

Kathleen Kelly

Kathleen Kelly is a dynamic trainer and coach who works with individuals and organizations to improve staff management, communication, accountability and leadership skills. Using custom designed workshops and individual coaching, Kathleen translates her practical experience into effective staff development. Her style is engaging and facilitative.

Kathleen is associated with Versera Performance Consulting and she is master certified in “The Accountability Experience.” She is a faculty member of the College of Business at the University of Phoenix where her students’ reviews of her classes are consistently outstanding. Kathleen is also a facilitator for outdoor experiential team building adventures.

Kathleen has 20 years of experience in operations management. She excels in the creation and management of high performance teams. Kathleen has been on the management team in a variety of industries including health care, municipal government, and a successful venture capital start-up. In each position, she was deeply involved in staff training and in ensuring that quality products and superior customer service were provided to clients, patients, co-workers and customers.

Kathleen has an M.B.A. from the University of Utah and a B.S. in Rehabilitation Services from the University of Connecticut. She is a Utah White Water River Guide.


Wendy MacDonald

Wendy MacDonald

Founder & CEO
Spectrum SolutionZ, Inc.

Wendy MacDonald has owned and operated her own successful business in Utah since 1982. Returning from 3 years in Kuala Lumpur, Malaysia where she owned a similar company, MacDonald founded Spectrum SolutionZ Inc. for the US and Canadian market. Since then, she and the specialists at Spectrum SolutionZ have successfully assisted a wide variety of companies to define, design, implement and continuously update their “Next Steps” to their SUCCESS.

MacDonald works with decision makers, business owners and independent professionals in private, confidential ‘one-to-one’ consultations. Also, as a way to reach more people, she travels the country and conducts workshops on all aspects of the ‘Business of Doing Business”. MacDonald believes that basic business practices must be adapted for each individual situation, her personal, intuitive and caring style comes from a sincere desire to assist her clients, her extensive international business experience and first hand knowledge of her subject.

MacDonald’s continuous love of learning about people and cultures is at the heart of her ability to structure and implement systems and processes in a manner that is meaningful for the client. Personal, interactive communication at every step of the project, with everyone involved, is the foundation of all that is Spectrum SolutionZ.

Wendy MacDonald studied business in England, Spain and the US. She has worked with business owners in Europe, Asia, Africa, Canada and the United States in over 38 industries, helping each organization focus, customize and understand the “Business of Doing Business”.


Bob Sutton

Bob Sutton

Bob is a highly effective consultant, change agent and facilitator. His work with organizations improves individual, team and departmental execution of strategies and goals. Over his 16 years of experience he has worked with business teams, management and leadership teams to improve their business outcomes by improving their execution. Bob’s work is an appropriate mix of facilitation, consultation and teaching. His engaging, personal style allows him to be successful with any type of group. He has a very clear ability to bring the topic to each person in the room as if they are working one on one. He has designed and conducted projects on teamwork, leadership, safety, quality processes, conflict resolution, diversity, accountability and experiential learning.

His executive coaching is grounded in Gestalt philosophy and practice that enables leaders to work fully aware, authentically and effectively. Coaching clients become less stressed, more balanced in their work and personal lives and create more effective working relationships.

Bob has given many public presentations to professional associations and at conferences.

Over the last 16 years Bob has worked with a wide range of clients including professional service firms, light and heavy manufacturing, healthcare and government.

Education & Certifications
  • Certified “Accountability Experience” Consultant and Facilitator
  • Certified Mediator – University of Cincinnati School of Law
  • Certified ROI Practitioner – ROI Institute
  • DiSC Certified Facilitator
  • Master of Education - Human Resource Development – Xavier University
  • Certified Gestalt Practitioner – Cincinnati Gestalt Institute
  • Certified Experiential Practitioner
  • Bachelor of Psychology – University of Cincinnati
  • Certificate in Economics – University of Cincinnati

Douglas Downs

Douglas Downs

Doug is a leading member of the Versera Performance Consulting team as well as the founder of his own human resources and organizational development practice, Org Advantage, Inc. He joined Versera following twenty years in industry including great success with such notable firms as United Technologies, Abbott Laboratories and Ingersoll Rand.

Versera knows that integrated solutions are most effective, and foremost among the many strengths Doug brings to his clients is his ability to integrate the principles of responsibility and accountability into the fabric of the culture and the tools and processes they use. This capability is a direct result of Doug’s complementary experiences as a Global Leader in Organizational Development and Human Resources, including roles as Director of Talent Management Programs, Corporate University Director, professional teacher and executive coach.

Doug has tremendous experience in manufacturing and supply chain management organizations as well as technology, energy and health care industries. He also has superb global business and multi-cultural acumen having managed people and organizations in every part of the world.

Doug is a graduate of the University of Richmond, Virginia and has earned his MBA from the University of Pittsburgh as well as a Masters Degree in Organizational Development from Bowling Green University. Doug also has his labor relations certification from Cornell University, and is certified in the use of many instruments in the areas of emotional intelligence, personality, performance coaching and team effectiveness. He is a member of the faculty at Pfeiffer University and has instructed at the University of South Carolina and Wake Forest University.


Rick Nordahl

Rick Nordahl

Rick has over 25 years of experience in differing leadership positions in health care and retail. Certified in “The Accountability Experience” Rick’s passion for people being accountable first and everything else later made him a believer in the experience and ensured that everyone in his organization received the message. The change through the experience is what drove Rick to become certified and expand the message even further.

Rick has been on the faculty for the Minnesota Association for Patient Safety, Minnesota Rural Health Conference and the Stratis Health Patient Safety Conference. He is currently a member of the American College of Health Care Executives, the Minnesota State Flexibility Committee and is on the faculty for the University of Phoenix.

Rick currently leads two health care organizations in Southwest Minnesota.




Jennifer More

Jennifer Moore

Jennifer is a creative, high-energy HR Professional with demonstrated strength in Strategy, Leadership and Teams. She is a successful risk-taker, systems thinker and planned change champion supported by a Master’s Degree. Highly confident with proven relationship-building skills reinforced by exceptional rapport development, she has a quick-witted approach to influencing and a reputation for consistently producing outstanding results.

Talent Management systems and processes, increasing team effectiveness and addressing issues of leadership have been the core of her experience. She has successfully planned competency-based programs for Performance Management across a global corporation, Assessment Centers for high-potential executives, a credible Succession Planning process and an on-line 360° in support of development. She has also created comprehensive, integrated training and development programs focused on leadership, career development, and business team effectiveness.

Jennifer’s consulting philosophy focuses on the affective domain to make effective change. Learning through cognitive faculties is just the beginning. To internalize fundamental change it must pass through our emotions. Relationships are how work is done and authentic interactions make the difference, every time, giving a competitive edge to organizations that recognize and nurture this in employees. This is supported by continuing clinical neuroscience research and has broad implications for future leadership and development activities.

Other core beliefs incorporated into her consulting practice include empowerment as an operational imperative, an holistic approach that honors the interconnectedness of systems and recognition that culture is king in any change.


Jim Pulliam

Jim Pulliam

Jim is an information technology professional with over 30 years of experience. He has held leadership roles in technology within the aerospace industry, state and local government, and higher education. Jim continues to chair state-level committees on disaster recovery, and consults on strategic planning and data security. He also presents as a subject matter expert in technology at national conferences.

Jim’s experience in dealing with the dynamic politics and budgetary processes in both the private and public sectors enhances his understanding of the conceptual meaning of “ownership” and "accountability". Jim can help your organization “win over” the acceptance of change and to implement technology initiatives with full accountability to both taxpayers and the executive board.

Certified in "The Accountability Experience", Jim’s passion is to provide organizations the ability to integrate accountability into project management as it pertains to the dynamic world of information technology. As an experienced Chief Information Officer, Jim has the ability to help organizations integrate "The Accountability Experience" into Information Technology projects.

Jim is a graduate of Regis University in Denver Colorado with a Bachelor of Science degree in Computer Information Systems and has completed graduate work at the University of Notre Dame.


Janet Buchanan

Janet Buchanan

Janet’s work centers on creating cultures which motivate, inspire, and provide meaning & purpose. She is an articulate and enthusiastic facilitator and coach who demonstrates an ability to establish rapport and convey information in an insightful, humorous and engaging manner.

Relying on her 20 years experience working in healthcare and nonprofit senior leadership positions, she focuses on integrity-driven, results-oriented business operations and processes to provide current and future success. Janet specializes in organizational capacity building; developing core skills and capabilities in leadership, management, fund raising, programs/services, and evaluation.

Janet possesses a long history of active community service in non-profit and civic organizations working with organizations serving battered women, HIV/AIDs, safe schools, housing & homelessness, rural health, literacy, economic development, arts, etc. She has served on the boards of the United Way, the Boys & Girls Club, and her local school board, to name a few.

Janet is a member of the faculty at Mount St. Mary’s University and possesses the following certifications and education:

  • Certified "Accountability Experience" Consultant and Facilitator
  • Certified Birkman Method Consultant
  • Certified Fund Raising Executive
  • Certified Grants Specialist
  • Dynamas Resources Consultant and Facilitator
  • Doctorate in Ministry – Graduate Theological Foundation
  • Master’s in Business Administration – University of Dallas
  • Licensed Chemical Dependency Counselor (inactive)